Pension Administration

LPP’s pensions administration team has years of experience in public sector pensions. Your administration resources are already stretched thin, and we can help. We can provide your scheme with an efficient, cost-effective pension administration service including
  • Pension administration strategy design and implementation
  • Data management and processing
  • Employer and member support – online, telephone helpdesk, forums and surgeries
  • Payroll and member reporting
  • Special projects including GMP reconciliations, covenant checks and pensions healthchecks
  • Interim on-site pensions administration resources
We currently provide pensions administration services to more than 550,000 members from 1,000 employers. It’s easy to work with us under a Local Government Shared Service agreement or through direct contract.

Specialist Services

LPP has the resources and expertise to help you identify GMP differences efficiently and effectively. We use a three-stage approach covering record analysis, query reconciliation and data amendment that can be implemented in total, or as modules depending on your needs. 
 
A PAS is critical to ensuring that you are receiving and managing data effectively. LPP can work with you and your scheme employers to design a tailored PAS that will help to enhance service delivery and recoup additional costs from employer.
 
Accurate data saves time, money, and meets the requirements set out by the Pensions Regulator. We can help you analyse and cleanse your data as well as identify and resolve underlying data management issues.
 
Our pension services health check goes beyond data to consider your systems and processes as well. Using customised reporting tools, data analysis techniques and one-to-one discussions with your internal experts, we’ll fully analyse your pension administration function. We’ll use the information we gather to provide a comprehensive assessment and recommendations for improvements.
 
LPP’s technical pensions team can help you navigate the rapidly changing and complex regulatory environment of LGPS, Fire and Police pension schemes. We can provide guidance, help you prepare reports and consultation responses, assistance with calculations and communications, and even attend committee meetings to assist your officers.
 
Effective communication with your members and stakeholders is vital to the administration of your scheme. LPP’s experienced team of pensions engagement specialists can help you create clear, concise, targeted communications for your various stakeholder groups.  
 
Grant reductions and spending cuts have had significant impacts on public sector organisations. Many are even going into administration to meet their pension liabilities, which can shift significant financial burdens onto other employers within the scheme. LPP can help you manage these risks through annual covenant checks. Since 2013 our expert team has provided covenant checks for more than 600 LGPS employers, and offer sector-specific covenant checks for social housing associations, charities, schools, academies and universities.