As the company has evolved, so have I. It’s exciting to be a part of this growth.
I started at Local Pensions Partnership (LPP), as it was then, back in August 2018 as an ICT Project Manager on a short-term contract. Not long after, I applied for and was offered a permanent role as ICT Team Lead. In 2020, LPP split into two separate entities: LPPA for pension administration and LPPI for investment management. I was then promoted into a new position - Senior Service Delivery Manager. It was a significant step up for me and came at a time when LPPI was evolving its technology and ensuring it was fit for the future. I had the opportunity to help shape that new direction and to carve out my role.
I’ve never taken my relationship with management, peers and colleagues for granted.
The support from my line manager, peers and colleagues has been outstanding. We’ve had loads of opportunities together, from unpicking different challenges to decisions on how we could shape the business’s future with technology. My current line manager asked me the type of role I wanted to be involved in, and I asked him what he wanted from me: it was very much two-way. That’s an example of the collaborative way of working at LPPI. And we created the role I'm in now.
I get the encouragement I need to take a lead on my own development
At LPPI, you can take the lead on your career development, underpinned by real structure and support. Everyone can complete a ‘talent profile’ - you fill out your aspirations: where you are now, where you want to be and what training you think you might need to reach your end career goals. And you go through it all with your line manager. I’ve taken advantage of these opportunities, completing my talent profile and engaging in open discussions about what I need to achieve my goals. I’ve done internal training, and LPPI also funded a globally recognised external qualification in ITIL (Information Technology Infrastructure Library) for me. Career growth isn’t handed to us, it’s something we shape through choices, feedback, and continuous learning. That mindset has helped me take ownership of my development and make the most of every opportunity.
It’s great being part of a growing company – it’s incredibly busy and no two days are the same.
There are plenty of opportunities here to get involved with different things. We’ve a relatively small IT team – so we all have to wear multiple hats. But no-one minds getting involved in things that are outside their comfort zone, because there’s a ‘no fear’ culture at work. No-one has their own office – everyone is ‘on the floor’, so even the most senior people are approachable. From the start, I felt listened to. Now I’m in a position where others on the team seek my input and experience.
Serious but fun – they’re the first two words that come to mind when describing our culture.
I’ve always really liked my team. I get on with them. They are good people and there’s a strong sense of community. We have regular business briefings, recognition awards and social events organised by a dedicated events team, everything from summer parties to festive celebrations. All these things genuinely make a difference, helping to create an environment where people feel they belong, can grow, and truly thrive. They excel at the ‘softer’ aspects too, offering a balance of challenge and support that’s both motivating and reassuring.
I am genuinely proud to work at LPPI.
My career has gone from strength to strength, and it’s changed me as a person. I'm looking forward to the next chapter. If you asked me if you should take a job at LPPI, I’d say go for it. From a support perspective, you’re listened to, there are plenty of opportunities to feedback, and flexible working is a massive help for those outside London. Times are changing with local government pension schemes - it truly is an exciting time to join